Browse Post three. What if I want to change my transport address? Yes, it is possible to alter the shipping and delivery address Right before Shipment. You should Contact Us. We'll accurate your shipping address and mail you a confirmation e mail as quickly as possible. When we can no longer make any adjustments on your address, Should your offer is becoming delivered, you have got to contact the carrier to ask for changes of shipping and delivery.
We employ the expert services of important, trusted Intercontinental carriers to make sure your package arrives at your place properly and securely. If your shipping and delivery desired destination is just not obtainable at checkout, you should just Get hold of Us.
We pride ourselves on currently being socially and environmentally conscious - our made-to-purchase design signifies The material along with other products utilized don’t check out squander. We function in near, good partnership with our tailors.
Shipping and delivery costs are calculated immediately on the checkout website page when both of those the vacation spot and shipping assistance are picked. It's possible you'll add products towards the checkout webpage to examine to the exact shipping and delivery rate. Customers may also spot a take a look at buy to examine the overall Charge.
Merely mail us an image of your respective receipt from the tailor and your get selection and we will do the rest! Yes, it truly is that uncomplicated! FOR ALL PRESONALIZED And private Treatment Merchandise: All individualized and private care items (which includes earrings, lingerie, swimwear, etc.) are last sale. Due to hygiene difficulties there aren't any returns/exchanges. FOR ALL SAMPLE SALE Products: All Sample Sale objects are final sale. No returns, no refunds, no exchages. EXCHANGE Plan We don't provide an Trade assistance for almost any products presently. For the reason that all products are made-to-buy, we do not have All set-built dresses or items that is often transported in exchange to your returned objects. You must return unwanted products (if qualified for each the return coverage), and afterwards put a brand new purchase for that replacement things. All new orders are subject matter to The existing output period. How you can RETURN 1. Submit a return request at Get hold of Us to Customer care within fourteen times of receiving your order. Make sure you contain The explanation for return and pictures for verification. 2. After We have now authorised your ask for, you will be sent a return form which needs to be integrated along with your return. Make sure you ship your merchandise(s) making use of neighborhood article within fourteen times from acquiring the return sort. three. Whenever we obtain the returned package deal, the item(s) will probably be inspected to make sure it's in the original condition and it has the problems said from the return request. 4. Once verified, the refund might be credited back again to the initial payment technique inside ten-15 days (the processing time depends upon your payment method and lender). You should Observe: * We reserve the correct to refuse the return if obtained in an unacceptable problem. * We can't process any products which are returned devoid of our prior expertise. * We are not liable for return product(s) which might be shed or harmed, remember to maintain the receipt with monitoring facts. CANCELLATION POLICY All our items are created-to-purchase, including typical dimension merchandise. When the tailoring procedure has started, there will be Labor Prices and Materials Prices, using this in mind, you should consult with our cancellation plan under: • Unpaid orders are immediately cancelled after 5 times. • Cancel get inside of 24 several hours of payment for an entire refund. • Cancel buy 24–72 hrs right after payment: eighty% refund + delivery charge. • Terminate purchase seventy two-120 hours just after payment: 50% refund + shipping and delivery fee. • Terminate order > one hundred twenty hours soon after payment: Refund of transport fee only. • After your order is delivered, it can not be cancelled.
Go through Article Returns one. Exactly what is your return plan? JJ's Property will concern an entire refund including tax and delivery for almost any destroyed, defective, or mis-shipped things. Should your item arrives destroyed or defective, make sure you arrive at out to our Customer Service crew right for guidance with processing your return. Make sure you keep in mind that all dresses are uniquely designed to get to maintain expenditures very low for our customers. We also know that colors in your computer screen might be a minor unique to how they seem in human being. For these explanations, we stimulate you to get a Swatch (free delivery) that will help you make a decision. FOR ALL RETURNS: JJ's Dwelling will only difficulty one particular pay as you go return label for every buy. You may be answerable for spending transport charges which includes, but not restricted to, the price to ship and any transport resources on more returns. For this reason, we suggest returning all unwanted objects at 1 time. FOR ALL Typical SIZE DRESSES, Footwear, AND Extras: JJ's Home will issue a complete refund of the price of the returned item if you are not happy with your item(s). Speak to our Customer support to initiate the return course of action in fourteen days upon receiving your product(s). The product has to be returned in its initial condition (if eligible per the return coverage). Please Be aware: * The item should be unworn, unwashed, unaltered, undamaged and with the original tags attached. We simply cannot system the return of any defective product. more info * Primary transport payment & return shipping fee won't be refunded. * As all goods (which include common size) are made-to-buy, we can't find the money for to accept the ‘acquire-lots of-preserve-one particular’ order. Our customer care crew may well cancel an order thought to happen to be manufactured with that intention. FOR ALL Tailor made SIZE DRESSES: At JJ's Property, we understand that you might want the dress to best fit! To assist you to out, we provide customized sizing on most of our dresses. Tailor made sizing normally takes the identical length of time for making and ship for you! A few points to recollect about custom dresses: Personalized dresses are made precisely on the measurements you deliver (bust, waist, hips, height, and hollow-to-flooring). Which means no one else can wear that dress the moment It really is built. For this reason, we've been not able to settle for any returns on custom made dresses. Be sure to double Check out your measurements and color decision before purchasing. We understand that from time to time tiny alterations are needed, we offer confined alterations reimbursement for only our personalized sizes.
*Color If there's no shade you want beneath, you should contact us to acquire The material color chart to find out additional coloration options.
Study Write-up 2. I purchased a regular-dimensions dress, not a custom-manufactured 1. Why is it having so long? All of our dresses are created to buy, no matter whether you ordered a typical or custom size, both have to have tailoring time. Tailoring Time is displayed on Each and every dress's item site. In the event you've by now placed an buy, your approximated delivery day is in your Get Confirmation email.
Simply send out us an image of the receipt in the tailor plus your order selection and we'll do The remainder! Yes, it really is that uncomplicated! FOR ALL PRESONALIZED AND PERSONAL CARE Goods: All personalized and personal care objects (like earrings, lingerie, swimwear, and so forth.) are remaining sale. As a result of hygiene difficulties there are no returns/exchanges. FOR ALL SAMPLE SALE Things: All Sample Sale goods are final sale. No returns, no refunds, no exchages. EXCHANGE Coverage We don't present an Trade service for almost any products at the moment. Simply because all goods are created-to-get, we do not have Prepared-manufactured dresses or products that is often transported in exchange in your returned things. You have got to return unwelcome items (if eligible for each the return coverage), then put a new order for your substitute objects. All new orders are matter to The present generation interval. Ways to RETURN 1. Submit a return ask for at Get in touch with Us to Customer support inside of 14 times of receiving your order. You should involve The key reason why for return and images for verification. two. At the time we have approved your request, you'll be sent a return form which must be integrated together with your return. You should send out your merchandise(s) employing regional put up in 14 days from receiving the return variety. 3. Once we obtain the returned package deal, the merchandise(s) will likely be inspected to make certain it really is in the original condition and it has the problems said inside the return request. four. The moment verified, the refund will likely be credited back again to the original payment strategy inside of 10-fifteen times (the processing time is determined by your payment technique and bank). You should Observe: * We reserve the correct to refuse the return if obtained within an unacceptable ailment. * We can not course of action any items that are returned without having our prior knowledge. * We're not chargeable for return item(s) that are missing or destroyed, make sure you keep the receipt with monitoring information and facts. CANCELLATION Coverage All our products are created-to-purchase, including conventional measurement products. As soon as the tailoring approach has begun, there'll be Labor Expenses and Product Fees, with this particular in your mind, remember to refer to our cancellation coverage beneath: • Unpaid orders are immediately cancelled just after 5 times. • Cancel buy inside 24 several hours of payment for a full refund. • Terminate purchase 24–seventy two hours just after payment: 80% refund + shipping and delivery cost. • Cancel order 72-one hundred twenty several hours right after payment: fifty% refund + shipping and delivery charge. • Cancel buy > one hundred twenty several hours after payment: Refund of shipping charge only. • When your purchase is delivered, it can not be cancelled.
Returns If You're not absolutely happy with your purchase, only return the merchandise or products to us of their unique condition and inside their authentic packaging in just 21 days of receipt.
We pride ourselves on remaining socially and environmentally mindful - our produced-to-order product implies the fabric and also other materials utilised don’t head to waste. We work in near, fair partnership with our tailors.
If your measurements align with our measurement chart, I advise you choose normal dimensions. In case your measurements can't be located in the scale chart, I recommend you select custom made dimensions to make sure the dress fits you.
When you transfer your hard earned money, you should tell us of which technique you utilize, sender title, transaction ID plus the transaction total plus the nation you transfer The cash from. It's also possible to elect to chat now or email us.
The faster you location an purchase, the quicker we get started preparing your item(s). When you've already placed an purchase, your approximated shipping day is in the Order Confirmation e mail. Or you will find it on the Order Particulars webpage by means of this backlink. Once your order continues to be delivered, We'll e mail you a confirmation and tracking number with current supply details. Alternatively, you are able to retrieve the monitoring range on the buy aspects webpage through this hyperlink. When your estimated shipping and delivery date has handed and you also get hasn't been delivered, remember to Get in touch with Us for further more aid.